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I don't know if you heard of this one, but its new to me and I would think, quite frankly, a very useable scam indeed.

Here is the lowdown: (Its for the US but I am sure it can happen elsewhere)


WARNING...New Credit Card Scam.

Note, the callers do not ask for your card number; they already have it. This information is worth reading. By understanding how the VISA & MasterCard Telephone Credit Card Scam works, you'll be better prepared to protect yourself. One of our employees was called on Wednesday from "VISA", and I was called on Thursday from "MasterCard".

The scam works like this:

Person calling says, "This is (name), and I'm calling from the Security and Fraud Department at VISA. My Badge number is 12460. Your card has been flagged for an unusual purchase pattern, and I'm calling to verify. This would be on your VISA card which was issued by (name of bank). Did you purchase an Anti-Telemarketing Device for $497.99 from a Marketing company based in Arizona?"

When you say "No", the caller continues with, "Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from $297 to $497, just under the $500 purchase pattern that flags most cards. Before your next statement, the credit will be sent to (gives you your address), is that correct?" "You say yes".

The caller continues - "I will be starting a Fraud investigation. If you have any questions, you should call the 1- 800 number listed on the back of your card (1-800-VISA) and ask for Security. You will need to refer to this Control Number. The caller then gives you a 6 digit number. "Do you need me to read it again?"

Here's the IMPORTANT part on how the scam works. The caller then says, "I need to verify that you are actually in possession of your card".

He'll ask you to "turn your card over and look for some numbers". There are 7 numbers; the first 4 are part of your card number, the next 3 are the security Numbers' that verify you are the possessor of the card.

These are the numbers you sometimes use to make Internet purchases to prove you have the card. The caller will ask you to read the 3 numbers to him.

After you tell the caller the 3 numbers, he'll say, "That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions?"

After you say No, the caller then thanks you and states, "Don't hesitate to call back if you do", and hangs up.

You actually say very little, and they never ask for your Card number.

But after we were called on Wednesday, we called back within 20 minutes to ask a question. Are we glad we did! The actual VISA Security Department told us it was a scam and in the last 15 minutes a new purchase of $497.99 was charged to our card

Long story made short - we made a real fraud report and closed the VISA account. VISA is reissuing us a new number.

What the scammers want is the 3-digit PIN number on the back of the card. Don't give it to them. Instead, tell them you'll call VISA or Master card directly for verification of their conversation.

VISA told us that they will never ask for anything on the card as they already know the information since they issued the card!

If you give the scammers your 3 Digit PIN Number, you think you're receiving a credit. However, by the time you get your statement you'll see charges for purchases you didn't make, and by then it's almost too late and/or more difficult to actually file a fraud report.

What makes this more remarkable is that on Thursday, I got a call from a "Jason Richardson of MasterCard" with a word-for-word repeat of the VISA scam. This time I didn't let him finish. I hung up! We filed a police report, as instructed by VISA. The police said they are taking several of these reports daily!



So what do you think?

Comments
on Dec 12, 2005
Wondering what they'll come with next...
on Dec 12, 2005
Interesting.

Thanks for the heads-up.

If they call I'll say that I don't have the card where I'm at
and that I'm in the middle of an important phone call but I'll
get my card and call back with the number as soon as I've finished
this other call.

Then I'll ask for their number. With a lil luck they'll be greedy
enough to give me a number where the cops can find them =D
on Dec 14, 2005
The 3 digit CID number is a number on the back that protects your card from fraudulent use. Some ecommerce sites dont require this number so esentially , they can still charge something to it.

But if you have a program like Verified By Visa , and the site participates , it will ask you to enter a password before the checkout process is complete. If you make a mistake too many times , the card is blocked and you will have to call the bank to re-instate it.
on Dec 14, 2005
I think the idea about using the 3 digit pin is so that the card doesn't get shut down to quickly.

Yeah, with name and address already at hand along with the credit card number (you might not even need the persons address), purchases can be made a many sites.

But with the 3 diggit number at your disposal, now you might have the posibility of shopping on more sites and buy bigger things and do it without tipping off the credit card company.
on Dec 14, 2005
If I ever get a call like that, I would probably tell them "one moment while we trace-route this call to verify its authenticity" I'm sure they would hang up on that note.
on Dec 14, 2005
Never give any information to anyone, either by phone or e-mail. No credit card company or bank should/would ever phone/e-mail you. If they do, tell them to *******
on Dec 14, 2005
Why not just give them fake numbers and see if they still respond with a "that's correct" statement?
on Dec 14, 2005
Good to know. This one is pretty tricky. But it's still a rule... NEVER give that info on the phone to anyone. Your credit card company knows everything they need to know.
on Dec 14, 2005
i deal with credit cards everyday all day i work for www.hpshopping.com the CVN " card verification number is basically used by us to insure that the person on the phone is the card holder and has it in there hands while making a purchase....but if you lost your wallet or if someone gets there hands on your card it will still put you in a bad situation, i think they need something a bit more secure then the CVN number! i dunnno what? but something that actually works for youdj_cityboy the customer would be awesome! cause yes it sucks this time of year getting ripped off!

i hope none of us get that call.....if we do lets ask lots of questions..."where are you calling from, first and last name, which state or province are you in?, and ask to speak with a manager, plus ask what type of a charge was put on the card and where the purchase was made at"

the people doin this are obviously parasites and bottom-feeders....and remember "only you can take a bite outta crime"

peas and stay safe

cityboy